Common Issues and their [ Solutions ]

Issue: After clicking submit, nothing happens.
Solution: Try waiting for a longer period of time. Depending on your internet speed, a form can sometimes take 1-2 minutes to submit.

Issue: I tried logging in with my username and password, but there is an error.
Solution: Check to make sure it is the correct username and password you are entering and that your course has not expired. If you have the correct username and password and your course is still active - go to the Menu bar (In the most recent version of Internet Explorer) and click on "Tools", "Internet Options", and then click on the "Delete" button to delete your cookies.

Still Having Trouble? Please call us at (800) 769 7021